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Knowledgebase

2Private Cloud (PvC) 125Virtual Cloud Server (Virtual Server/Virtual Machine) 2eApps Platform as a Service (PaaS), Powered by Jelastic 5Other Services (Monitoring, CDN, WAF, new TLDs) 75Policies & FAQs 104Release Notes 6Downloads 7Tech Tips & Other Resources

Knowledgebase : Policies & FAQs > Hosting Policies

Policy - 30 Day Money Back Guarantee

Policy - Application and Database Server Version Maintenance

Policy - Billing Disputes and Credit Card Chargebacks

Policy - Cancellation

Policy - Content

Policy - Definition of Software Update and Upgrade

Policy - Hosting Agreement

Policy - Operating Rules (Acceptable Use Policy)

Policy - Operating System Version Maintenance

Policy - Payment Terms

Policy - Privacy Policy

Policy - Self Installed Software

Policy - Service Level Agreement

Policy - Software Eligible for Support

Policy - Terms of Use for Affiliate Program

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